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Understanding RMA sync errors (Video)Printable

Video insight to common RMA sync problems between WSYSA-Affinity and NSYSA:

This brief NSYSA Tips Video attempts to answer the question:
"Why doesn't isn't my approved RMA recognized when I log into NSYSA?"

If you have issues getting your WSYSA Affinity RMA to sync to your NSYSA user profile watch this video for tips on mirroring the 5 critical data points between these two systems:
1) First Name, (Note: Under Profile > Biography > "RiskMgmt")
2) Middle Name (if used), (Note: Under Profile > Biography > "RiskMgmt")
3) Last Name, (Note: Under Profile > Biography > "RiskMgmt")
4) Date of Birth
5) Zip Code

As you'll learn in the video, should you need to correct data in Affinity (usually DOB or ZIP), their Support can be contacted at:
888-213-3999, support@affinitysoccer.com
www.wys-bgc.affinitysoccer.com

Watch the brief video hereGoing